{
  "type": "featherpanel.pages.route",
  "route": "/admin/tickets/priorities",
  "area": "admin",
  "file_slug": "admin-tickets-priorities",
  "source": "src/app/(app)/admin/tickets/priorities/page.tsx",
  "dynamic": false,
  "params": [],
  "title": "Ticket Priorities",
  "description": "Manage ticket priorities to define urgency levels",
  "title_key": "admin.tickets.priorities.title",
  "description_key": "admin.tickets.priorities.subtitle",
  "component": "TicketPrioritiesPage",
  "audience": "Panel administrators (requires admin permissions)",
  "nav": {
    "id": "admin-ticket-priorities",
    "title": "Ticket Priorities",
    "title_key": "navigation.items.ticketPriorities",
    "permission": "admin.ticket.priorities.view",
    "group": "content",
    "category": "admin",
    "matched_url": "/admin/tickets/priorities",
    "inherited": false
  },
  "widget_slugs": [
    "admin-tickets-priorities"
  ],
  "sections": [
    "Priority Levels",
    "Visual Cues",
    "Urgent Requests"
  ],
  "features": [
    "Are you sure you want to delete this priority?",
    "Are you sure you want to delete this ticket?",
    "Lower numbers appear first in lists (e.g. Low → Medium → High).",
    "Create Priority",
    "Create",
    "Edit Priority",
    "Save"
  ],
  "ui_labels": [
    {
      "key": "admin.tickets.priorities.delete_confirm",
      "value": "Are you sure you want to delete this priority?"
    },
    {
      "key": "admin.tickets.messages.delete_confirm",
      "value": "Are you sure you want to delete this ticket?"
    },
    {
      "key": "admin.tickets.priorities.form.sortOrderDescription",
      "value": "Lower numbers appear first in lists (e.g. Low → Medium → High)."
    },
    {
      "key": "admin.tickets.priorities.create",
      "value": "Create Priority"
    },
    {
      "key": "admin.tickets.priorities.levelLabel",
      "value": "Level {level}"
    },
    {
      "key": "common.create",
      "value": "Create"
    },
    {
      "key": "admin.tickets.priorities.edit",
      "value": "Edit Priority"
    },
    {
      "key": "common.save",
      "value": "Save"
    },
    {
      "key": "admin.tickets.priorities.help.levels.title",
      "value": "Priority Levels"
    },
    {
      "key": "admin.tickets.priorities.help.levels.description",
      "value": "Define different priority levels like Low, Medium, High, and Urgent to manage response expectations."
    },
    {
      "key": "admin.tickets.priorities.help.visuals.title",
      "value": "Visual Cues"
    },
    {
      "key": "admin.tickets.priorities.help.visuals.description",
      "value": "Assign distinct colors to priorities to help staff quickly identify high-priority requests in the list."
    },
    {
      "key": "admin.tickets.priorities.help.urgent.title",
      "value": "Urgent Requests"
    },
    {
      "key": "admin.tickets.priorities.help.urgent.description",
      "value": "Urgent priorities should be used sparingly for critical issues requiring immediate intervention."
    }
  ],
  "hooks": [
    "usePluginWidgets"
  ],
  "api_modules": [],
  "api_paths": [
    "/api/admin/tickets/priorities"
  ],
  "summary": "**Ticket Priorities** Manage ticket priorities to define urgency levels Requires permission `admin.ticket.priorities.view`. Key UI: Are you sure you want to delete this priority?; Are you sure you want to delete this ticket?; Lower numbers appear first in lists (e.g. Low → Medium → High).; Create Priority; Create; Edit Priority.",
  "how_to_guide_users": "1. Open Admin sidebar.\n2. Go to **Ticket Priorities**.\n3. Direct URL: `/admin/tickets/priorities`.\n4. User needs permission `admin.ticket.priorities.view` (or `admin.root`)."
}