# Support Tickets

> View and manage all support tickets in the system

## Identity

| Field | Value |
| --- | --- |
| Route | `/admin/tickets` |
| Area | admin |
| Audience | Panel administrators (requires admin permissions) |
| Component | `TicketsPage` |
| Source | `src/app/(app)/admin/tickets/page.tsx` |
| Dynamic | no |

| Title i18n key | `admin.tickets.title` |
| Description i18n key | `admin.tickets.viewAndManage` |
| Permission | `admin.tickets.view` |
| Nav group | `content` |
| Sidebar label | Support Tickets |

## Summary (for AI)

**Support Tickets** View and manage all support tickets in the system Requires permission `admin.tickets.view`. Key UI: Are you sure you want to delete this ticket?; All Statuses; Category; Created; Server.

## How to guide users

1. Open Admin sidebar.
2. Go to **Support Tickets**.
3. Direct URL: `/admin/tickets`.
4. User needs permission `admin.tickets.view` (or `admin.root`).

## Sections on this page

- Managing Tickets
- Categorization
- Priority Support

## Notable UI actions / labels

- Are you sure you want to delete this ticket?
- All Statuses
- Category
- Created
- Server

## Widget slugs

- [`admin-tickets`](../widgets/admin-tickets.md)

## Related APIs / hooks

- `/api/admin/tickets`
- `/api/admin/tickets/categories`
- `/api/admin/tickets/statuses`

Hooks: `useDateFormatOptions`, `usePersistedListFilters`, `usePluginWidgets`