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Ticket Priorities

Manage ticket priorities to define urgency levels

admin admin.ticket.priorities.view

Markdown JSON

Identity

/admin/tickets/priorities

Source: src/app/(app)/admin/tickets/priorities/page.tsx · Component: TicketPrioritiesPage

Audience: Panel administrators (requires admin permissions)

How to guide users

1. Open Admin sidebar.
2. Go to **Ticket Priorities**.
3. Direct URL: `/admin/tickets/priorities`.
4. User needs permission `admin.ticket.priorities.view` (or `admin.root`).

Sections

Priority Levels
Visual Cues
Urgent Requests

Notable UI actions

Are you sure you want to delete this priority?
Are you sure you want to delete this ticket?
Lower numbers appear first in lists (e.g. Low → Medium → High).
Create Priority
Create
Edit Priority
Save

Widget slugs

admin-tickets-priorities